Prioritizing Automation Opportunities 2 Key Techniques
By: Frank Kowalkowski
There is little doubt that applying automation to established processes or building it in when new ones are created will yield a positive result. However, you want to determine what the best opportunities are so you can optimize those results. Rather than relying on intuition or reacting to the loudest complaints, as is often the starting point for automation projects, you can to apply some clear and easy to use analytics to identify in an objective manner just where those opportunities are located.
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