Business Process Management Insights

Getting to Smart Processes

By Frank Kowalkowski, President Knowledge Consultants, Inc.

Anticipating the next stage in process evolution
Right now one of the largest contributors to the digital enterprise is the Internet of Things (IoT). Businesses are talking about the ‘digital enterprise’. Digitizing the enterprise is not just adding new software and technology, it is about enabling processes to increase the positive impact on the organization results. That makes digitization key to process automation. There is considerable value currently latent in many processes. Smart processes release that value. The number one issue is when and where to apply automation through digitization to free up that value. Understanding the options and tools available to help the automation effort is what gives an organization the edge to succeed in the competitive marketplace..

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