By: Frank Kowalkowski President Knowledge Consultants, Inc.
The Issue with policies and procedures
There are few standards for P&P resulting in a number of formats and methods used to manage the typical P&P suite a business uses. Today you can buy a suite of P&P and use word processing to customize them into a set you need. This is great if you are a small business or a new business or both. But, does this fit the future? Is it good enough for an ongoing medium or large sized enterprise that has a need for good quality governance? Fortunately there are a number of newer ways to apply and manage policies and procedures today.
Because technology changed at a fast rate, enterprises are now in various stages of managing their P&P. Some have traditional P&P, some are electronic, some are in document management systems and some are being revised based on developments in the business process management (BPM) space. Still others are advancing into the newer world of executable and intelligent processes with embedded rules related to P&P.
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