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Management Science – Analytics for Business Improvement

Process Opportunity Ranking Based on Performance

Choosing Process Improvement Direction

Frank Kowalkowski, President Knowledge Consultants, Inc.

A Key Issue Today with Process Improvement
How can we increase the likelihood of success on process projects? Determining the path of process improvement has always been a questionable effort. Techniques include many of the well-known methods such as quantitative approaches based on performance parameters as well as more qualitative approaches based on management interests, focus groups of workers and indirect measures such as customer complaints. Each has some benefits and drawbacks.

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File name Process-Ranking-with-Multiple-Factors-2017-ver2.9.pdf File Size 797 Kilobytes File Type pdf (application/pdf) Created Date Thursday, 04 April 2019 Owner Frank Kowalkowski Modified Date Wednesday, 20 November 2019