Certificate in Effective Business Process Management

Mapping, Analysis and Modeling

Process performance and improvement are two keys in improving business execution today. They can form the basis of enterprise transformation and integration or consolidation within the enterprise. They support integration across enterprises and also form the foundation for e-commerce, e-government and enterprise excellence. A key result of process management is achieving a lean and more flexible enterprise.

The course includes the idea of process excellence and the center of excellence for processes. Sections are included that cover the increasing emphasis on the digital enterprise and workflow usage and typical examples of some of the BPM tools used today are provided through demonstration. During these information-packed four (4) days, attendees will have the chance to do extensive exercises organised around a case study concept that you can be uses as a starter, along with a BPM Toolkit provided with the course materials.