Information Technology (IT)
Today's Information Technology (IT) and Management Information Systems (MIS) environments have to address the management of the entire organization's environment as a collection of interacting automated/manual information systems. These systems are so critical to the "digital" organization that KCI has a series of courses designed to provide a comprehensive understanding of the key elements needed to manage IT or MIS.
Some of these offerings can be packaged into a designed certification program for your organization.
Maximizing Web Results through E-Business
Description:
Your web site is so much more than marketing and selling. It is the image of your business to the world, all the relationships you have, all the stakeholders, new relationships and new partners and finally the relationship you might have with regulatory agencies.
Web optimization covers a number of emerging management disciplines dealing with making the website a viable and integral part of the business. It is the core of becoming an e-business as well as maintaining your current structure.
Making the website a part of increasing the value of the enterprise involves several web optimization aspects. Web optimization is the core discipline that allows you to take advantage of all the facilities available.
Duration: 3 days
Using IT Change Management
Description:
Change today has taken on many faces. There many changes that are impacting those in management today, such as organizational, technological, economic, social, managerial and many other changes. Information technology is impacted by all of these changes and must deal with them on a daily basis.
Management is much more than just supervising or administering a group of people or projects. It is the focal point of enterprise transformation success and the point where new technology, management techniques, disciplines and tools are expected to achieve results. The ranks of middle managers and corresponding support professionals are being slowly changed and reduced, increasing the load on the remaining managers.
This one-day course identifies the drivers of change the manager must deal with, how they impact the IT function and what managers can do about them. The structure of the course revolves around lectures key skill-building exercises. The interchange of ideas among attendees provides a rich source for people to compare their experiences and company change management policies. This course is also useful to those who are about to enter the management ranks or are interested in understanding how to deal with change in their companies.
Who should attend: New Managers, Existing Managers updating their skills, Professionals, Business Analysts and Business Architects.
Duration: 3 days
Creating a Business-Driven Strategic IT Planning Process
Description:
The role of IT has become pervasive and critical to improved delivery of goods and services to customers. With today’s economic turmoil, there is considerable interest in leveraging the role of IT in the management and success of the enterprise. With technology available to everyone today effective and efficient use is more important than just having some technology in place or trying to achieve a competitive advantage just by having the latest technology.
Because the enterprise must adapt to an ever changing environment, alignment of IT is always an issue. How you use information technology has become as important as what technology you have. Old uses like old technology will not enable your enterprise to achieve excellence.
IT is squeezed between two strong forces of change. The IT function is subject to pressure from new technology as well as business volatility. These pressures demand better information technology management and planning. Changing technology and increased uses of information and related delivery systems means alignment becomes more critical to success of the business.
Duration: 4 days
To learn more, get a 
Business-Driven Strategic IT Planning course brochure.
Implementation of Cloud-based Systems
Description:
The content of cloud computing (Internet) based delivery system entails multiple facets of information technology. Managing this new environment requires understanding client, client-server, and Internet systems to make good judgments for implementation. Driving down cost while improving service levels has never been more challenging, or more attainable. As lightening fast, low cost, reliable, scalable and secure wide area network technology has proliferated, so has the ability to leverage world class IT solutions on a subscription basis. Many IT services are now available in the cloud performing better, costing less, and driving competitive advantage. Cloud computing is playing a significant role in every IT leader’s arsenal.
The focus of this course is on the role cloud computing can play in an overall IT strategy to lower costs, reduce risk and enable competitive advantage. IT must be aware of the value cloud computing can play in their overall IT systems delivery strategy. Understanding the options, risks, benefits and opportunities will be critical in developing a strategy that is right for your organization.
The content of cloud computing (Internet) based delivery system entails multiple facets of information technology. Managing this new environment requires understanding client, client-server, and Internet systems to make good judgments for implementation. The material will deal with the following topics:
- What is Cloud Computing - the Fundamentals
- Business Value of Cloud Computing
- Computing in the Cloud
- Developing a Cloud Computing Strategy
- Traditional vs. The Cloud
- The technical foundation of Cloud Computing
- Managing Data
- Private and Hybrid Clouds
- Infrastructure as a Service
- Platform as a Service
- Using Software as a Service
- Setting Cloud Standards
- Managing the Cloud
- Governing the Cloud
- Managing desktops and devices in the cloud
- Service Oriented Architecture in the cloud
- Managing the cloud environment
- Starting your journey to the cloud
Cloud computing is rapidly changing the way we do business. This course focuses on the value added by using the variety of ‘Something as a Service’ approach to IT.
Duration: 4 days
Information technology is the key enabler that makes the digitized enterprise viable. The growth in both information technology and its use has permeated every part of the globe with access to billions of people. No longer just the purview of large business, information technology is now available off the shelf to all levels of businesses.
KCI provides IT training in 3 major areas, Business Systems, Web Presence and IT Management. This approach provides a core linkage necessary for successful implementation and deployment of information systems.
Whether the need is for IT management or defining and articulating systems, KCI provides a range of education to prepare a staff for most needs. Combinations of courses lead to specific certifications:
Understanding Management Information Systems Role
Description:
Digitizing an enterprise is a core approach to designing effective and efficient solutions to business problems. Related and key idea of thinking for digitizing the enterprise is systems (an integrated set of elements that accomplish defined objectives). A digitized enterprise is not the same as a digital enterprise. The digitized enterprise is one that extensively uses systems and related automation to solve business problems. A digital enterprise is a web-based enterprise. A web based enterprise can also be considered as one that has been completely digitized.
Systems thinking has driven the understanding of business for many years. At the core of systems thinking is understanding how the defined components influence and relate to each other. There is no better example of systems than the structure of a typical business. Adding the feedback idea to systems we get a dynamic and adaptive view of a business, a key need in responding to changes in the environment around the business.
The perspective of management information systems (MIS) has evolved over time. Historically, MIS started with the view that groups of actions and their related enablers (documents, skills, procedures, policies) could be linked together and be semi-automated by computers. Today, MIS encompasses the management of the entire enterprise as a collection of interacting automated/manual information systems.