Development of an Enterprise Performance Management

Description:

Enterprise performance is at the core of management focus today. More than just financial measures, quantitative and qualitative measures have emerged as critical to success today. Measures and measurement systems are the foundation of returning value to investors and owners of an enterprise as well as assuring that you keep customers. As a result, the improvement of performance is one of the significant tasks of managers in the enterprise. A key result of performance management is achieving a lean and more flexible enterprise that returns maximum results.

It is not sufficient to implement a performance improvement project today. What is needed is an effective and efficient way to achieve continuous improvement through the skillful use of performance measures, measurement systems and software tools.  What might you expect to learn from this course:

• Use the steps of BPM to create and manage process artifacts
• Summarize requirements for a process.
• Produce process diagrams that reflect requirements.
• Explain why measures are important to assessing return on investment for process improvement.
• Describe why process context provides a measure of risk in process improvement.
• Demonstrate how to simplify, consolidate and integrate processes.
• Explain process enablers (such as skills, IT and policies and procedures) and why they are important to process performance.

Duration: 4 days

To learn more, get an  Enterprise Performance Management course brochure.