Mr. Miller is a senior instructor with Knowledge Consultants, Inc. and has over 30 years of IT experience primarily in banking, securities and insurance as well as experience in retail, telecommunication and pharmaceutical industries. He started in his career computer operations, programming and systems design, and then moving on to consulting roles in enterprise architecture and business intelligence. Michael’s previous consulting roles include National Director of Enterprise Architecture and Business Intelligence, Executive Consultant CRM COE, and Principal - Management Consultant.

He holds four master degrees (Business Administration, Project Management, Telecommunications Management and Information Systems Management) and has done over two years of doctoral work in Knowledge Management. He is a board member of the Data Management Association – Chicago Chapter, a Certified Business Process Management Professional (ABPMP) and a Certified TOGAF Enterprise Architect. He is presently a Global Information Architect for a major global bank.