Enterprise governance of any organization depends on establishing a well defined and clear set of policies and procedures ( P & P ). Whether starting from an existing set of policies and procedures or developing a completely new set, it is important to understand what makes the policies and procedures successful. Success depends on knowing what the busi-ness needs and defining a set of policies and procedures that meets that need.
This seminar presents several different perspectives and components of documenting policies, procedures and processes in the enterprise. This seminar brings together two key perspectives on policies and procedures. The first perspective is achieving an understanding of how to determine what is needed. The second key perspective is knowing how to convert the needs into an active and viable set of policies and procedures. Key techniques are used such as:
- Policies and procedures assessments.
- Aligning P & P with the needs.
- Measuring the performance of P & P
- Identifying best practices.
- Identifying the relationship of policies, procedures and processes.
You can expect to learn the following:
- Identify and define the basic alignment of policies and procedures with the needs of the business.
- Assess the current situation with respect to the useful-ness and applicability of existing policies and procedures.
- Design a policy and procedure structure.
- Write policies and procedures.
- Determine best practices for a policies and procedures infrastructure, formats and goals.
- Identify and use sources of policies and procedures content.
- Prepare plans for and manage the deployment of a policies and procedures system in part or as a whole system.