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Professional Education

Focusing on Knowledge Transfer
Professional Education


Essential IT Management

Current IT Management Environment

Description:

IT management today is under considerable pressure to perform.  That performance has many facets not the least which are to delivery services, control costs and protect the IT assets of the enterprise.  So the job of IT Management has become more complicated.  At the same time, there are many tools and techniques for dealing with the management issue faced by IT.

What should an IT manager know to effectively manage IT?  Many of the basic rules applied across the enterprise regarding how to mange are also applied to IT.  Service agreements are being put in place and business management expects to hear about alternative approaches to delivering applications.

Here’s what you can expect to learn in this dynamic, hands-on course:

  • Explain the techniques of IT management and leadership to define the services for core IT functions
  • Develop a security plan for using the cloud and pro-tecting critical business data
  • Compare the needs of each core IT function for assigning proper resources and skills
  • Create effective leadership goals for IT managers
  • Design an effective change management plan for IT as a response to business changes and the impact on IT
  • Differentiate the needs of mobile, on-line and web options for the business

Duration: 4 days

To learn more, get an icon Essential IT Management course brochure.