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KCI Events

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Strategic IT Manager

Being a Flexible Strategic IT Manager

Description:

Managing IT today has never been more interesting or full of challenges. On one extreme IT is viewed as a commodity, on the other as a strategic weapon. Reality may be anywhere on the spectrum.

New technologies and electronic services impact IT performance and perceptions. Service architectures, cloud computing, electronic services, content management and many current approaches change the computing paradigm. Coupled with this is the increasing scrutiny of IT, its ability to move with business changes and the risk associated with IT performance.

Performance of an enterprise revolves around the management approach, the definition of the business and a basic understanding how IT contributes and fits into the overall picture. IT is involved whether the performance interest is operational, strategic, financial or providing data to partners and customers. Strategic IT panning is crucial to making the alignment connection with the business. Assessing that impact assures IT meets its goals.

The focus of this course is on the emerging, changing and evolving relationship of IT with the business. With many new options available to businesses today such as outsourcing, off-shoring, partnering and other IT business models, a great deal of flexibility and adaptation in making effective use of IT is needed. Topics in IT management, governance and risk are covered as well as emerging development approaches to delivering solutions to the business. In this course, you will learn the following:

  • Explain the role of IT with respect to the rest of the organization.
  • Describe the difference between an IT architecture and a business architecture.
  • Identify the risk and exposure of IT to technology and to business change.
  • Prepare an IT technology forecast covering 5 to 10 years estimated changes and explain it to management.
  • Describe the implications of cloud computing and electronic services to the performance of the organization and the impact on IT.
  • Determine what should go on an IT dashboard that best describes IT performance within context of the organization.
  • Explain the use of social software in business and the value creation opportunity along with risk.
  • Define the value proposition for customers related to improved IT performance.

Duration: 4 days

To learn more, get a icon Strategic IT Manager course brochure.

Upcoming Dubai Courses

Planned 2024 Dubai Events, dates to be announced when scheduled:

Emerging AI and ML Capabilities, Enabling the Informed Manager and Analyst
Recent advances in AI/ML analytics provide better insight into the information that managers and analysts rely on when making better decisions. The use of machine learning analytics by managers is best enabled when managers and business analysts have access to AI/ML knowledge, methods, techniques, and tools easy to use.

Essential Management Analytics, Four Key Business Analytics for Managers
Recent advances in analytics provide better insight into the information that managers rely on when making better decisions. Management performance is closely tied to the results of the decisions made by managers. Performance is best enabled when managers have access to tools and methods that are easy to use, apply to a problem or issue, and make sense for the tasks a manager executes.

Effective Strategic Alignment, Anticipating Strategy to Execution Impact
Change inside the organization and external to it must be assessed. Effective and productive managers should have the knowledge and skills to apply analytics using a systematic and structured method for alignment.

Effective Business Transformation with AI/ML, Leveraging Artificial Intelligence/Machine Learning
Rapidly changing technology such as the current wave of AI/ML can create chaos in an organization and a tendency to select large projects that fail. The reason is simple, it is not clear where to connect the AI/ML capability to the organization. Identifying points of value in applying these capabilities is essential to successful value achievement.

Look for topical videos and outlines for these courses in Resources on the KCI website and ‘Innovrto.com, Upcoming Training’ for dates.

All courses in the US/Canada are taught in house for increased awareness of topics or training teams in a workshop version.

In House Workshops

Knowledge Consultants, Inc. also offers a suite of In House Workshops courses focusing on business analytics, AI, Machine Learning and related enabling skills. Here is a partial list of workshops we offer.

The Past Events page will give you an idea of some of the topics KCI can customize for your company

For pricing and quotes contact KCI at request@knowledgebiz.com