Process Management Certification:

Process management today has taken on an important place in improving the enterprise. Regardless of the approach to management and the use of management disciplines, processes remain at the core of the organization and its capability to deliver goods and services. These courses are directed for personal and staff development in the area of process management. Linking process performance to strategic direction and individual performance gives a complete picture of the impact of best practices and on strategies and the requirements of performance by workers. The emergence of case management in many industries such as health care, hospitality and other service and product industries requires a new understanding of how processes can be improved. Current methods of managing policies and procedures are also changing with the related use of process management and the application of automated tools. The core set of courses required for certification help prepare a staff for applying best practices to organization performance improvement.

1. Essential business process mapping and modeling   *
2. Advanced process mapping and modeling   *
3. Essential Policy & Procedure Documentation and Evaluation   *
4. Workflow and workflow management   *
5. Process management with Visio – A hands - approach
6. Process architecture and the link to strategy
7. Effective use of process tools (analysis, modeling workflow, management)
8. Essential process analysis, analytics and measurement
9. CASE Management and its implications
10. Effectively Managing and Implementing Policies & Procedures