The goal of enterprise performance management is to improve the performance of the enterprise in a manner consistent with the strategic intent of the management. To do this the enterprise must address both the external and internal impacts through methods such as competitive intelligence and business intelligence. The external view is supported by disciplines such as the 5 forces and competitor cross impact analysis. The internal view is supported by performance disciplines such as balanced scorecard, value chain and other methods. KCI provides services in support of realization of the goal of performance management especially as relates to:

• Business intelligence
• Competitive Intelligence
• Balanced Scorecard
• Five forces assessment

In addition to providing services in this area, training courses are available to help transfer knowledge to key people in your organization to ensure they are ready to implement the changes and meet any new challenges.