Architecture (22)
Understanding the structure of an organization today means understanding the relationships between the various elements of the organization, its partners, or other businesses. Each organization utilizes different viewpoints that are part of the normal operations of running the organization. Looking at it from an architectural perspective, it may include: the business environment, the perceived market needs, product / service architecture, the process architecture, and supporting architectures.
KCI courses address builiding the understanding of how to integrate these architectural perspectives.
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Enterprise Performance Management (1)
KCI understands the need to have qualified professionals for an organization. These courses are directed to assist in the individual or person's overall development and the organization's overall performance. Here are areas of suggested certifications.
Business and IT Architecture (14)
Organizations are faced with high-demand response to changing business conditions. The business and IT Architecture certification provides and insight into the different dimensions associated with architectural thinking. Enterprise Architecture, as used in the industry today, is focused on information technology delivery and services. But, does not address a number of critical organizations considerations not part of the information technology environment. This certification is designed to assist someone to be versed in the differences associated with sets of business architectures that have a significant influence on the organization.
Strategic Management Reporting (1)
Management reporting has become a cornerstone of effective business execution. Reports both periodic and on demand have been increasingly available on line and web enabled. The usage of indicators to highlight issues of performance is now the focus of much reporting. Key performance indicators, key results indicators and now key influence indicators provide managers with information and insight with respect to the overall health of the enterprise. Business intelligence has now matured to the point of general use in companies and is replacing more traditional reporting systems.
IT Management (1)
Needs Business Skills for Managing the Digital Enterprise
Information Technology (IT) is a key part of running today's organization. Managing IT effectively and efficiently requires business skills and technology understanding that serves the organization today and into the future. This certification focuses on the skills necessary to ensure a delicate balance is achieved between both of skills. Today's Information Technology (IT) and Management Information Systems (MIS) environments have to address the management of the entire organization's environment as a collection of interacting automated/manual information systems. These systems are so critical to the "digital" organization that KCI has a series of courses designed to provide a comprehensive understanding of the key elements needed to manage IT or MIS.
Some of these offerings can be packaged into a designed certification program for your organization.
Business Analysis and Modeling (2)
Organizations perform business analysis to make good decisions. In most business decision situations, the analysis can take many forms, such as: descriptive, financial, modeling, ranking, mapping, and other techiniques. An organization may want to examine a number of techniques that will enhance their over-all decision-making abilities. This certification allows one to understand and use the right technique for your business analysis.
Process Management (1)
Process management today has taken on an important place in improving the organization or enterprise. Regardless of the approach to management and the use of management disciplines, processes remain at the core of the organization and its capability to deliver goods and services. These courses are directed for personal and staff development in the area of process management. Linking process performance to strategic direction and individual performance gives a complete picture of the impact of best practices and on strategies and the requirements of performance by workers. The emergence of case management in many industries such as health care, hospitality and other service and product industries requires a new understanding of how processes can be improved. Current methods of managing policies and procedures are also changing with the related use of process management and the application of automated tools.
Document, Content and Knowledge Management (2)
The emphasis on knowledge and knowledge workers today pervades all types of organizations. Knowledge is provided at the point of execution of a process in many forms including documents and content. Understanding the relationship of documents to content to knowledge is critical to successful knowledge management. Knowledge processes as well as knowledge are being increasingly outsourced on a global scale.
By providing fundamental information for the development and growth of the organization, one needs categorization, searching, retrieving and access to the data and information in various forms. This is the foundation for knowledge management.
Today business analytics including big data analytics are critical to the success of organizations. KCI has an extensive 25 year history of applying analytics to business issues from the strategic perspective through tactical considerations and into operational improvements. KCI provides a suite of professional education sessions that improve the skill level of your staff and improve organizational performance.
KCI provides education internationally as well as in the US. Current courses are scheduled in the fall for Dubai and Kuala Lumpur.
The importance and use of knowledge today cannot be understated. Comments abound in newspapers and articles about such topics as knowledge society, knowledge economy, the learning organization, knowledge transfer, and so on.
Yet, little is known about the actual approach to and implementation of topics like a ‘knowledge policy’, knowledge transfer, capture and management of knowledge, what are the knowledge processes, positioning versus reaching for knowledge, knowledge repositories and many other ‘hot’ topics about knowledge.
KCI has a long history of knowledge management consulting and education. KCI currently provides the following courses in document, content and knowledge management:
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Document, Content and Knowledge Management Certification:
The emphasis on knowledge and knowledge workers today pervades all types of organizations. Knowledge is provided at the point of execution of a process in many forms including documents and content. Understanding the relationship of documents to content to knowledge is critical to successful knowledge management. Knowledge processes as well as knowledge are being increasingly outsourced on a global scale.
- Knowledge Management Today *
- Document and content management *
- Effectively using and transferring knowledge *
- Implementing the knowledge management system
- Knowledge management for managers
- The knowledge process and knowledge repository
- Linking business processes with knowledge
- Hands – on knowledge management, a tool approach
Process Management Certification:
Process management today has taken on an important place in improving the enterprise. Regardless of the approach to management and the use of management disciplines, processes remain at the core of the organization and its capability to deliver goods and services. These courses are directed for personal and staff development in the area of process management. Linking process performance to strategic direction and individual performance gives a complete picture of the impact of best practices and on strategies and the requirements of performance by workers. The emergence of case management in many industries such as health care, hospitality and other service and product industries requires a new understanding of how processes can be improved. Current methods of managing policies and procedures are also changing with the related use of process management and the application of automated tools. The core set of courses required for certification help prepare a staff for applying best practices to organization performance improvement.
- Essential business process mapping and modeling *
- Advanced process mapping and modeling *
- Essential Policy & Procedure Documentation and Evaluation *
- Workflow and workflow management *
- Process management with Visio – A hands - approach
- Process architecture and the link to strategy
- Effective use of process tools (analysis, modeling workflow, management)
- Essential process analysis, analytics and measurement
- CASE Management and its implications
- Effectively Managing and Implementing Policies & Procedures
Business Systems Certification:
Developing the digitized part of the organization requires an understanding of the structure of the business (the architecture) and the digital capability that can enable superior performance. The business systems certification is intended to provide the skills that bridge the linkage between the operational people part of the business and the digital part of the business.
- Business Requirements Analysis *
- Business Systems Analysis *
- Business Systems Development I *
- Business Systems Development II *
- Enterprise Architecture and Business Modeling
- Cloud Computing – The Business View
- Adding Business Value through SaaS
- Enterprise Business Data Management (documents, signals, data field analysis)
Business Analysis and Modeling Certification:
There are various types of business analysis that can be used to aid in decision-making. An organization may want to examine a number of techniques that will enhance their over-all decision-making abilities. Sometimes the analysis leads to a digital solution and sometimes to a change in the structure of the business. This certification is designed to assist someone to be versed in these areas:
- Essential Data Analysis - Quantitative Methods for Business *
- Advanced Quantitative Methods (regression, correlation, sensitivity analysis) * *
- Core Methods of Business Analysis – Financial, Quantitative and Descriptive Analysis *
- Decision analysis (decision tables, decision trees, influence diagrams)
- Business modeling and Linear programming
- Industrial Dynamics (feedback models for business)
- Operations research for business
IT Management Certification:
These courses are designed for the individual whose career path is focused on Information Technology management. Courses cover both the internal IT perspective and the external IT perspective focusing on the alignment with the business needs and direction.
- Strategic IT manager (focuses on the business link and IT) *
- Effective IT management (focuses on the functions and services of IT) *
- Strategic IT Planning *
- Effective data management (documents, signals, data field analysis)
- Enterprise Architecture and Business Modeling
- Cyber forensics and security
- Metadata management
- Technology Forecasting for business and IT
- IT Performance Management
- Management Information Systems
- Change Management for Information Technology
Enterprise Performance Management Certification:
Performance of the organization depends on setting direction and then executing to meet that direction. Enterprise performance management includes the skills an disciplines you need to do both. Strategic business thinking is required to enable an organization to properly understand, assess, and make decisions on both direction and execution. Additionally major usage of technology, skills and policies will impact the organizational performance. This certification is designed to assist someone to be versed in various strategic areas with a focus on performance using those methods, techniques and disciplines typically used in most organizations. They include:
- Enterprise performance management *
- Strategic Business Planning *
- Management disciplines (5 Forces, Balanced Scorecard, Value Chain) *
- Enterprise analysis and enterprise architecture *
- Effective business integration
- Effectively using Balanced Scorecard – A Hands on Approach
- Competitive intelligence
- Mergers and Acquisitions Methods
- Benchmarking for Strategic Excellence