What Managers need to Know
Managers today are struggling with the ideas of knowledge management, the value of knowledge management and how to achieve effective knowledge transfer. Being able to effectively direct and manage the knowledge effort requires at least a basic understanding of the approach, concept and issues with implementing a knowledge strategy. A core idea to knowledge management at this time is the use of the learning organization to evaluate and leverage the knowledge in an enterprise.
The ideas of knowledge repository and knowledge processes need exploration as well as knowledge process outsourcing. Here the value lies as well as who can benefit from the knowledge asset is also important. With these ideas a manager can prepare an effective knowledge management plan with proper business justification of the knowledge effort and a means of tracking results.
Many managers in an organization can benefit from this course if only to give some appreciation of the value of their knowledge in their organizations and how that knowledge fits with the rest of the enterprise.